The process is as important as the end result


We're thorough. We'll let you know where we are at every stage: what work has been done and what's coming up next. We'll give you an ETA for every element. And we'll explain it all in plain English.

The process itself is simple. Sure, the work that goes into it requires expertise at which we excel. But the process itself is the same series of steps for each project:

  • Planning/Strategy
  • Design
  • Production
  • Programming
  • Testing & Evaluation
  • Maintenance & Monitoring
Click on any step, in the banner at the top of this page, to learn more about it. You'll need Flash.

Each and every step happens. One step might take less time for one project and more time for another. Generally they go in order, but not always. We don't have to finish one step completely before we begin the next.

But what we really want you to know is: no worries. We'll keep you apprised at every phase.


Results you can see. Results you can feel.

We know you're going to be happy with the results, both tangible and intangible.

Of course you want to see—you want all your customers to see!—a quality website. But you also want to feel that peace of mind that comes from relying on a well-organized process, clearly communicated explanations, and a precise schedule.

We want you to be able to say, as have other clients:

"They have established a process that works well for design, proofing and completion of a wide variety of services."

"Marissa and her staff communicate clearly and consistently every step of the way."

"They walked me through the entire process, never leaving me in the dark as to what or how it all worked."

(View all client testimonials here)


From start to finish—and beyond.

We're here to help you from beginning to end. Wait; there is no end. Websites need to be maintained and updated regularly in order to be effective. Count on MB/I to be with you for the long term.