This week I continue my series on e-mail deliverability inspired by the Lyris Inc panel featuring Michael Kelly of Click Mail Marketing, Craig Spiezie of the Online Trust Alliance, and David Fowler of Lyris Technologies.

Giving Your Mailing List What They Want

The CAN-SPAM act legally defined SPAM as unsolicited bulk e-mail. However, the truth is that solicitation has very little to do with whether or not someone hits the dreaded SPAM button when viewing an e-mail. The real measure that most people will …