This week’s vein of Online Ore can be found at www.surveymonkey.com

If you want a custom survey on short notice and do not have the expertise to add one to your own website, Survey Monkey is an excellent solution.  The questionnaire generator has easily adjustable prebuilt templates for marketing, customer service, client satisfaction, and much more.  Depending on your needs you can change how questions are worded, set available answers, insert a logo, or change the color scheme.  Then when you’re done, you’ll get a link that you can share over e-mail, through Facebook, in your blog, or any other way you communicate with your customers and colleagues.

The best part is, Survey Monkey will store and analyze replies for you, providing charts and tables for the entirety of the data but also creating such forms on the fly for any specific sub-section of the respondents.  And if you prefer to use other analysis suites, you can also download your results as an excel spreadsheet or ready them for a print report as a PDF.

How have you gathered customer feedback?

Online Ore is an ongoing feature at The Gold Mine featuring tools and resources from around the web and wider world. If you know a site we should prospect please e-mail Aaron Rubman at Marissa Berger Interactive.